Refund policy

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused and in its original packaging. You'll also need your receipt or proof of purchase.

To start a return, contact us at angryelfproducts@gmail.com. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and Issues Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or incorrect, so we can make it right.

Non-Returnable Items We're unable to accept returns on sale items or gift cards.

Exchanges The fastest way to get what you want is to return your original item and, once the return is accepted, place a new order.

European Union — 14-Day Cooling Off Period If your order is being shipped into the European Union, you have the right to cancel or return it within 14 days for any reason, without justification. Your item must be unused and in its original packaging, and you'll need proof of purchase.

Refunds Once we've received and inspected your return, we'll let you know whether your refund has been approved. If approved, you'll be refunded to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the payment. If more than 15 business days have passed since your refund was approved, please contact us at angryelfproducts@gmail.com.